“TechSupport” is our flagship IT solution for medium to large scale businesses. From technical maintenance support outsourcing; to server and network management – Our highly trained professionals are available at your disposal. Thru our outsourcing solutions, we can dramatically lower down your operating costs by allowing you to have your own IT Department for a fraction of a single technical staff’s salary.

Our solution also provides a complete line of complimentary services to your existing infrastructure through auditing, planning, re-design and development. We can help maximize the utilization of your IT systems thus enhancing your company’s efficiency and productivity.

For a fraction of the cost of hiring a single staff, your organization is now backed up by a very competent team of technical experts that will serve as your IT Department.

IT / IS / MIS Managers can now have the option to look outside of their organization for competent resource to fill in any functional areas that is required.

Optional Services under “TechSupport”

E-mail SolutionsInternet Routing and SharingIntranet Collaboration Solutions Mail and Web Server Management Managed Services VPN Management Network Consulting, Design & Analysis Anti-Virus Solutions Technical Helpdesk Support

Network SecurityNetwork/Server ManagementOn-site Maintenance Support Product Procurement Remote Access Solutions Site Relocation Software Development Software Upgrades System Architecture & Consulting

Please see below some of the inclusions in relation to our “TechSupport” service:

1. Assigned technical staff for the duration of the agreed maintenance contract
2. Daily, Weekly, Monthly or Quarterly preventive maintenance visit based on the organizations’ operational requirements and a timely recommendation based on current requirements
3. Initial overall infrastructure inventory report and recommendation
4. Network security check and implementation
5. Virus removal and prevention on the overall network
6. Reinstallation of licensed software programs (Operating System / MS Office) of client if needed.
7. Detection and troubleshooting of peripherals
8. Upgrading and application of software patches
9. Minor repairs and adjustment
10. Configuration for optimal performance
11. Unlimited over the phone consultations
12. Recommendation of parts needed for repairs and upgrades but not delivery to and from the suppliers or service centers.
13. Provide a service-unit for defective network appliances.
14. Internet Connectivity (Utilization report, Optimization, cache or proxy configuration)
15. Monthly Maintenance Report

We provide a NO RISK service at very affordable rates. Let us provide you the details needed for us to serve you better. Please call our hotline at +632 7184785 or email us at sales@techsupport.ph for a no obligation on-site assessment on your requirements.